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Terms and Conditions

Thank you for landing the SMTPshot’s terms and conditions webpage. SMTPshot is started way back in 2015 with a vision of providing the best bulk email service. Currently, SMTPshot offers many email marketing services including Email Marketing, Bulletproof SMTP, SMTP Service, Bulk Email, Campaign Management, Email List Cleaning, and Transactional Email.
Here, we are sharing information related to the use of our services. We are referring to the rules, guidelines, and legal stuff that you are required to agree to use our service. Without accepting our terms and conditions, you can not use our service. Throughout this document, “SMTPshot service,” “SMTPshot,” and “The Service” refer to our email marketing platform, while our customers refer to “user,” “you,” and “member”.
If you don’t agree with something, you can contact our sales team or legal experts directly from the chat or email [email protected].

User Eligibility and Registration

There are many things required to follow to use our service.
Eligibility Criteria:
With us, it does not matter how old you are. You should provide all the information right. You should be old enough to understand terms and legal policies. If you’re not, you have asked your parent or guardian to read these terms and they have agreed to them on your behalf.
Registration Process:
You are required to provide some personal information for registration such as your name, email address, and any other details. You agree to provide accurate, current, and complete information during the registration process.
Account Creation:
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security. You can’t create multiple accounts with us. Creating multiple accounts without authorization will result in the termination of your access to the services.
Account Responsibilities:
You are solely responsible for all activities, whether authorized by you or not. This includes any content or materials transmitted through your account. This is important to use strong passwords during account creation.
You agree to take appropriate measures to keep your login credentials confidential and log out of your account after each session.

User and SMTPshot Obligations

All of these obligations have responsibilities for both users and SMTPshot. This will ensure the proper use and provision of email marketing services.
Users Obligation :
  • Users are required to provide accurate and valid personal information.
  • Make sure to avoid violation of SMTPshot’s policy for sending emails.
  • Avoid the use of any purchased email subscriber list.
  • Every email should have to follow all email rules.
  • Users are responsible for their login credentials.
If users choose not to agree with SMTPshot’s Terms of Service, then they will no longer be able to use our services.
SMTPshot Obligations:
We guarantee to follow our obligations.
  • Users will get immediate access to its online platform after subscription.
  • We are responsible for offering features to costume, manage, and send emails.
  • Users can access the platform anytime with login credentials.
  • Anyone can opt for perfect billing plans as per need.
We reserve the right to make changes to our terms and conditions. But we make sure to notify you by email.

Restriction on the use of service

SMTPshot is strictly restricted to the wrong use of our service. We have listed down lots of things that are restricted on our platform.
  • Direct use of purchased email lists is strictly prohibited. First, verify your email list or use a bulletproof email service.
  • Strictly restricted sending, storing, and setting up a campaign that violates our sending policy.
  • Collecting information from SMTPshot or its website without permission is not allowed.
  • Avoid sharing content via framing, hyperlinks, or similar methods without authorization.
  • We strictly prohibit the selling of illegal drugs, pharmaceuticals, explosives, or related items.
  • Adult content, human trafficking promotion, or escort services promotion are strictly forbidden.
  • Users are prohibited from harming SMTPshot’s website in any manner including causing damage or overloading it.
  • Unauthorized attempts to find vulnerabilities or access our materials, systems, or networks are strictly prohibited.
Keep in mind violations of these restrictions will result in immediate termination of service and other disciplinary actions. We try hard to make our platform secure.

Limitation of Liability:

SMTPshot is not responsible for loss if users do not read and understand our service rules. To the extent permitted by law, we will not be liable for any indirect, punitive, special, or consequential damages. you have to deal with any losses yourself. We also do not pay you anything in case of your losses.
We do not guarantee for delivery of emails, maintaining domain reputation, and improving your ROI. Until you do not hire our email campaign manager.
Our services and platform are not designed to fulfill the specific needs of each customer. We guarantee to provide all the discussed features.

Accuracy and Legality of Information:

SMTPshot does not guarantee the accuracy of the information received by recipients through campaigns conducted via our service. SMTPshot provides tools for executing bulk email, sending transactional emails, providing SMTP servers, etc.
However, the user assumes full responsibility for the legality and accuracy of the information sent through our service.
By using SMTPshot’s services, you acknowledge and agree to these disclaimers and limitations of liability.

Anti-Spam Policy

SMTPshot is committed to maintaining trust and providing the right service to all customers. Our Anti-Scam Policies are created to prevent fraudulent activities from our platform. By using SMTPshot’s services, you agree to all of our following guidelines:
  • No false or misleading information should be used in the subject line or body of the message.
  • Messages must only be sent to people who have given their consent beforehand.
  • The message should clearly explain the service being offered.
  • Marketing campaigns must clearly identify the sender and state the cost of the promoted service.
  • It’s not allowed to send messages to illegally obtained email lists or use temporary email addresses as sender addresses.
But with our bulletproof service, you can send spam emails without worrying about your email account suspend. In any case, we will not suspend your account.

Payment

If you want to buy any of our services, you have a variety of payment options available. There are various payment options available including credit card, UPI, cryptocurrency, PayPal, and net banking.
Your service will be running until you pay for them. We have a pay-as-you-go option to get service as you need. If you are getting our subscription service, you can set up an auto-renewal option to avoid any moment.
While making your payment, the 18% GST on the total bill amount will be chargeable on all the services.

Refund Policy

We always try to focus on customer satisfaction, excellent services, and support to our customers. But, due to the nature of our services, we do not offer any refunds after purchasing any service from our platform.
Here, we are sure about providing the right price for all of our services.

Account Termination

SMTPshot has the right to terminate users’ accounts if they violate our terms and conditions. If you are using our services that means you agree with our terms and condition.

Dispute resolution

In case of any dispute related to our service, we will try to find out a mutual solution. We will understand your query and provide you with a perfect solution.
For any legal action, the Courts of Jaipur, Rajasthan, India, will exclusively be our priority.

Changes in terms and condition

SMTPshot reserves the right to update our terms and conditions as needed for the benefit and support of our users.
We encourage regular review of these policies. Significant updates may prompt email notifications. After changes, if you are still using our services means you agree with our changes. We aim to keep you informed about any changes impacting your experience with us.

Contact us

If you have any questions regarding this Terms of Service agreement, please don’t hesitate to reach out to us at [email protected].
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